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Repair Service Policy

Rapha offers a free repair service where a crash or accident has damaged a garment.

This service also applies to garments outside the 30 day return policy.

Please note that repairs can take up to 4 weeks to process, once they have been received by our repairs team.

Excluded garments

All Base Layers, T-shirts, Polo Shirts, Shirts, Merino Sweatshirts, Track/Hooded Tops, Merino Roll Necks, Merino Boxers, Merino Arm/Knee/Leg Warmers, Socks, Oversocks, Overshoes, Merino Gloves, Hats/Caps, Scarfs, Snood/Collar, Backpack Covers, Belts, Bidons, Essentials cases, Custom products.

Zip Breaks

Cycling can put stress on zips and they can break on occasion. We cannot repair zips but if the break is deemed a manufacturing fault the product will be replaced, refunded, or exchanged for an item(s) of the same value, as long as it is within a reasonable time frame after purchase.